On August 8, 2018, the Consumer and Governmental Affairs Bureau (CGB) of the FCC released an Order extending waivers that were previously granted to Sprint Communications and Hamilton Relay Inc. These waivers relieved providers of the requirements of traditional TRS, speech-to-speech relay service (STS), and non-Internet Protocol (IP) forms of captioned telephone service (CTS), allowing providers to offer consumers their choice of long distance carrier (equal access rule) and multiple billing options for long distance calls. The waivers will expire on August 24, 2019, or the effective date of a Commission decision on the continued application of the waived standards, whichever is earlier.
General information about TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs. For further information, please contact Michael Scott, Disability Rights Office, CGB, at (202) 418-1264 or Michael.Scott@fcc.gov. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). TTY users may call the FCC’s TTY number at (888) 835-5322.