Comments Due: September 30, 2019
Reply Comments Due: October 15, 2019

On August 29, 2019, the Consumer and Governmental Affairs Bureau released a public notice seeking comment on a petition filed by Convo Communications, LLC, asking for clarification of the rule prohibiting video relay service (VRS) providers from offering non-service related inducements to VRS users to register for, or use, the VRS provider’s service.

Interested parties may file comments by accessing the Electronic Comment Filing System at https://www.fcc.gov/ecfs/filings. All filings must reference CG Docket Nos. 10-51 and 03-123. People with disabilities who need assistance to file comments online at https://www.fcc.gov/ecfs/filings may request assistance by email to FCC504@fcc.gov.

Public Notice:
URL: https://www.fcc.gov/document/comment-petition-clarify-vrs-equipment-give-away-rules
Word: https://docs.fcc.gov/public/attachments/DA-19-847A1.docx
PDF: https://docs.fcc.gov/public/attachments/DA-19-847A1.pdf
Text: https://docs.fcc.gov/public/attachments/DA-19-847A1.txt

Convo Petition:
PDF: https://ecfsapi.fcc.gov/file/108190980017508/Convo%20Request%20for%20Clarification.pdf

May 2019 VRS Rulemaking Order Adopting the Rule:
Word: https://docs.fcc.gov/public/attachments/FCC-19-39A1.docx
PDF: https://docs.fcc.gov/public/attachments/FCC-19-39A1_Rcd.pdf
Text: https://docs.fcc.gov/public/attachments/FCC-19-39A1.txt

General information about TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs. For further information, please contact Michael Scott, Disability Rights Office, CGB, at (202) 418-1264 or Michael.Scott@fcc.gov. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). TTY users may call the FCC’s TTY number at (888) 835-5322.