On April 9, 2019, the Consumer and Governmental Affairs Bureau (CGB) of the Federal Communications Commission (FCC) released an Order suspending for one year, until April 29, 2020, the deadline for video relay service (VRS) provider compliance with the Interoperability Profile for Relay User Equipment (RUE Profile). The RUE Profile is a technical standard incorporated into the FCC’s rules to support VRS interoperability.
April 9, 2019 Order:
General information about TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs. For further information, please contact Michael Scott, Disability Rights Office, CGB, at (202) 418-1264 or Michael.Scott@fcc.gov. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). TTY users may call the FCC’s TTY number at (888) 835-5322.