On October 30, 2019, the Consumer and Governmental Affairs Bureau (CGB) of the FCC released an Order extending the video relay service (VRS) at-home call handling pilot program through April 30, 2020, or the effective date of an FCC decision regarding at-home call handling, whichever occurs first.
Links to Order:
General information about TRS is available at https://www.fcc.gov/general/telecommunications-relay-services-trs. For further information, please contact Michael Scott, Disability Rights Office, CGB, at (202) 418-1264 or [email protected]. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone). TTY users may call the FCC’s TTY number at (888) 835-5322.