Petition for Reconsideration of VRS Order Dismissed

STRUCTURE AND PRACTICES OF THE VIDEO RELAY SERVICE PROGRAM; TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES. Dismisses the Telecommunications Relay Service Advisory Council’s Petition for Reconsideration of the Commission’s 2017 Video Relay Service compensation order. (Dkt No 10-51 03-123). Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 2021-01-14 …

InnoCaption Certified to Provide IP CTS Using Automatic Speech Recognition

On December 11, 2020, the FCC granted conditional certification to InnoCaption to provide Internet Protocol Captioned Telephone Service (IP CTS) using automatic speech recognition (ASR) in addition to its existing communications assistant-based IP CTS. The ASR service is available on the mobile application InnoCaption+, and consumers can choose whether to use ASR or a communications …

TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES; STRUCTURE AND PRACTICES OF THE VIDEO RELAY SERVICE PROGRAM; MISUSE OF INTERNET PROTOCOL RELAY SERVICE

The Commission proposes to expand the TRS Fund contribution base for support of VRS and IP Relay to include intrastate, as well as, interstate end-user revenues from providers of telecommunications and VoIP services. (Dkt No 03-123 10-51 12-38). Action by: the Commission. Adopted: 2020-11-18 by NPRM. (FCC No. 20-161). CGB. FCC-20-161A1.docx FCC-20-161A1.pdf FCC-20-161A1.txt FCC-20-161A2.docx FCC-20-161A2.pdf …

Consumer Groups Seek Partial Reconsideration of the 988 Order

Oppositions Due: December 2, 2020Replies to Oppositions Due: December 14, 2020 On October 22, 2020, the FCC released a Public Notice seeking comment on a petition filed by Communications Equality Advocates, a coalition of consumer organizations and academics, for partial reconsideration of the FCC’s July 16, 2020 Report and Order, which designated 988 as the …

FCC Announces Effective Dates and Compliance Dates for New TRS Rules

On October 29, 2020, the FCC announced the effective dates of several new telecommunications relay services (TRS) rules that were recently approved by the Office of Management and Budget. New FCC rules for three Video Relay Service (VRS) programs became effective on October 23, 2020, including requirements and rules relating to: (1) authorizations for direct …

FCC Adopts IP CTS Rates, Proposes Service Quality Metrics, and Extends Temporary TRS Pandemic Waivers

On October 2, 2020, the FCC released a Report and Order, Order on Reconsideration, and Further Notice of Proposed Rulemaking (R&O, Order, and FNPRM) to ensure high-quality telephone captioning service is available for eligible individuals with disabilities, and to modify the compensation rates for Internet Protocol captioned telephone service (IP CTS). The FCC also denied …

FCC Extends Temporary Waivers for Relay Services During Pandemic

On August 26, 2020, the FCC released an Order extending temporary waivers through November 30, 2020, for telecommunications relay services (TRS) providers to ensure relay services remain available during the COVID-19 pandemic. These waivers allow TRS providers flexibility to deal with reduced staffing and increased call volumes, to enable more of their employees to provide …

TRS Equal Access and Billing Options Waiver Extension

TELECOMMUNICATIONS RELAY SERVICES AND SPEECH-TO-SPEECH SERVICES FOR INDIVIDUALS WITH HEARING AND SPEECH DISABILITIES; HAMILTON RELAY, INC., AND SPRINT CORPORATION; PETITIONS FOR INTERIM WAIVERS OF SECTIONS 64.604(B)(3) AND 64.604(A)(3)(II). Extends waivers previously granted to Hamilton Relay and Sprint Communications of the equal access and billing options requirements for telecommunications relay services (TRS) offered through state TRS …