Rolka Loube Privacy Policy - Effective date: June 30,2021

GENERAL STATEMENT OF POLICY

Rolka Loube Saltzer LLC (“Rolka Loube”, “Administrator”, “we”, “us”, or “our”) is the Administrator of the Telecommunications Relay Service (TRS) Fund.

Security of Information

The security of your information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Links to Other Sites

Our sites may contain links to other sites that are not operated by us. If you click a third-party link, then you will be directed to that third party’s site and subject to their Privacy Policy. We strongly advise you to review the Privacy Policy of every site you visit. Rolka Loube has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

Rolka Loube reserves the right to modify this Privacy Policy without written notice. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

RL Pay Site

The https://pay.rolkaloube.com site (“site”) is offered to telecommunications service providers in the United States who are obligated to make contributions to the TRS Fund (“Contributors”) for the purpose of facilitating their contributions into the TRS Fund. This page informs you of our policies regarding the collection, use, and disclosure of “Personal Data” when you use our site. Other than collecting and using your first and last name, our site does not collect, use, or disclose Personal Data. Other than your name, this site collects and uses only “Business Information.” We may also collect “Usage Data” and use “Cookies.” We use the Business Information, Usage Data, and Cookies to facilitate your Contributors’ contributions into the TRS Fund. By using the site, you agree to the collection and use of the Business Information, Usage Data, and Cookies in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible from https://pay.rolkaloube.com.

Use of Information

The site uses your Information for several purposes, including but not limited to:

• Facilitating your Contributor’s contributions into the TRS Fund

• Providing and maintaining the site

• Notifying you about changes to our site

• Allowing you to participate in interactive features of our site, should you choose

• Providing customer care and support

Your Information may be shared with the FCC or their designees. It may also be shared with Service Providers but only for the purpose of performing site-related tasks on our behalf. Service Providers are obligated not to disclose or use it for any other purpose. Aggregated, non-Contributor-identifiable Information may be used in publicly available material. Otherwise, your information is not shared.

Rolka Loube Corporate Website

Rolka Loube uses Google Analytics to track web visitors to our corporate website. Google Analytics uses JavaScript to send information back to Google’s servers to track activity. As per Google Analytics’ Terms of Service, Google and its wholly owned subsidiaries may access and make use of the aggregate usage information collected by Google Analytics. If you would like to opt-out of Google Analytics on our website, please see: Opt-out browser add-on [https://tools.google.com/dlpage/gaoptout]

Use of Cookies

We may use cookies and similar tracking technologies to track the activity on our site and we may hold certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some portions of our Service. Examples of Cookies we use include, but are not limited to:

• Session Cookies – used to operate our service

• Preference Cookies – used to remember your preferences and various settings

• Security Cookies – used for security purposes

Usage Data

Rolka Loube may employ Usage Data to provide analysis or valuable information to improve the site, monitor usage of the site, and detect, prevent, and address technical issues.

Transfer of Data

Your Information is maintained on computers and servers located in the United States. And, as stated in the Terms of Use, accessing the site from outside the United States or its territories is prohibited and may result in use of the site being disabled. If, nevertheless, you obtain unauthorized access of the site from any other locations then, through your continued use of the site, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

Extraordinary Circumstances That May Result in Disclosure of Information

Extraordinary circumstances may arise that would dictate that Rolka Loube disclose your information. Such circumstances include, but are not limited to, Rolka Loube’s good faith belief that the disclosure is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of Rolka Loube or the site

• Prevent or investigate possible wrongdoing in connection with the site

• Protect the personal safety of users of the site or the public

• Protect against legal liability

California, Colorado, and Virginia Residents

If you are a resident of California, Colorado, or Virginia your state has passed legislation that provides consumers with specific rights regarding their personal information. This section describes your rights and explains how you can exercise those rights.

Access to specific information and data portability rights, Data Portability and Deletion Rights  

You have the right to request that Rolka Loube disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. You have the right to request that Rolka Loube delete or correct data that has been collected. To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request by either:

• Calling us at: (717) 585-6605

• Emailing us at: webadmin@rolkaloube.com  

Definitions

Business Information – information collected from you or other sources (such as the Federal Communications Commission [FCC]) and the Universal Services Administrator Company (USAC) or generated by us and includes such items as your business email address, information identifying the Contributor(s) or Provider(s) for which you are an Authorized User, contribution rates and calculations, invoices, contribution transaction history, or ten-digit number registration status.

Cookies – small files, stored on your device, which may include an anonymous unique identifier. Cookies are sent to your browser from the site and stored on your device. The term “Cookies,” as used herein, includes other tracking technologies, which may also be used, such as beacons, tags, and scripts, to collect and track information and to improve and analyze our Service.

Information – the information we collect (first and last name, and Business Information), which are collectively referred to herein as the Information.

Personal Data – any information which could be used to identify a living person.

Service Providers – third-party companies and individuals that we may use to provide the site on our behalf, to perform site-related services, or to assist us in analyzing how our site is used.

Usage Data – data collected automatically generated from the use of the site itself. Examples of Usage Data we may collect are your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.