Telecommunications Surcharges

Telecommunications Relay Service, 911 & 988 Surcharges

All organizations that are required to contribute to the TRS, 911, and 988 Surcharge programs must e-file the surcharge form with the PUC by the end of the month and remit payment to Rolka Loube by the end of the month.

You will receive a Statement of Account for any balances that remain after the end of each month. Please verify this information upon receipt and notify Rolka Loube at [email protected] if you believe this to be incorrect.

In addition, you will receive an Invoice and Statement of Account on the first business day of each month through the 2023 calendar year.

If you are a new company registering:

Create an E-Filings account by clicking here.
Complete and upload the Combined Colorado Telecommunications Surcharge Registration Form via E-Filings into the appropriate proceeding noted on the form. You will then receive a company code and surcharge information from Rolka Loube, the custodial receiver that manages payments.

To remit State 911 Surcharge, the TRS Surcharge, and the 988 Surcharge to the PUC:

On a monthly basis, complete and file the Combined Colorado Telecommunications Surcharge Remittance Form via E-Filings per proceeding number 23M-TELCOSURCHARGE. Use the appropriate form for the period in which the surcharges were collected from the customer, as the rates are built into the form.
Instructions for the 2023 Combined Colorado Telecommunications Surcharge Remittance Form
If the monthly filing is being submitted to Colorado late, months late must be completed on the form. Please see the CO Surcharge’s 2023 Contributor Schedule for the dates when each month’s collections must be remitted.

Remittance Instructions:

Send payments directly to Rolka Loube via M & T bank. Payments may be sent via US postal service, overnight delivery, or electronically via ACH/EFT.
A copy of your filing or a list of entities and filings being paid for must be attached to your ACH Payment and must be sent to [email protected] to ensure the proper account is credited. PLEASE NOTE – ACH payments must be directed to the appropriate surcharge account in order to ensure it is received timely and to avoid penalties and interest for late payments.
Contributors paying by check are also required to include a copy of the remittance form with payment. See payment submission form.

Have questions?

Our experienced and knowledgeable staff is here to assist you and answer any questions you may have regarding your contributions. Contact us toll free at 1-877-206-9343 or via email.

Telecommunications Relay Service, 911 & 988 Surcharges

If you are a new company registering:

To remit State 911 Surcharge, the TRS Surcharge, and the 988 Surcharge to the PUC:

Remittance Instructions:

Additional Information

E-filing System

ACH Request Form (Recipients)

PUC's Surcharges Site

CO Surcharges Orders

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